Privacy Policy

PT Qverse Teknologi Indonesia (“We/Our/Us”) established this Privacy Policy as a commitment to assist users (“You/Your”) in protecting data and information. This Privacy Policy regulates how We manage and/or use the data and information that We collect and/or provided by You.

Please read this Privacy Policy carefully so that You can understand our approach and how We manage and/or use Your data and information, including any data and information that You provide through our website. If You provide any data and information through other platforms outside our website, then You give us consent to upload such data and information to Our website. By accessing our website, it means that You accept and agree to the matters as set out in this Privacy Policy.


  1. 1.
    THE COLLECTION OF DATA AND INFORMATION
    1. 1.1
      We may collect Your data and information through:
      1. 1.1.1
        Voluntary given by You or by anyone authorized by You;
      2. 1.1.2
        The use of technology to record each of Your visits to our website;
      3. 1.1.3
        Third parties who have been bound by confidentiality agreement with Us, including but not limited to credit rating agencies; and
      4. 1.1.4
        Publicly available sources.
    2. 1.2
      The data and information that We collect are as follows:
      1. 1.2.1
        Your identity data which includes your first name, last name, name or similar identifier, title and date of birth.
      2. 1.2.2
        Data about family members, shareholders and guarantors.
      3. 1.2.3
        Contact data includes address based on identity cards (KTP), domicile address, work address, e-mail address and telephone numbers.
      4. 1.2.4
        Financial data includes bank accounts, financial reports, Your business information and other necessary data.
      5. 1.2.5
        Access data includes Your account username, login and password details on Our website.
      6. 1.2.6
        Data obtained from other third party services (including, but not limited to, Google Ads, Facebook Ads, Google Analytics, Bukalapak, Tokopedia, Shopee, Lazada, Blibli, Tik Tok Shop and other accounts that may be required from time to time, for hereinafter referred to as “Third Party Services”).
      7. 1.2.7
        Transaction data includes details about payments to and from You.
      8. 1.2.8
        Technical data includes internet protocol (IP) addresses, login data, browser type and version, time zone setting and location, browser plug-in type and version, operating system and platform, and other technology on the device You use to access Our website.
      9. 1.2.9
        Usage data includes information about how You use our website.
      10. 1.2.10
        Marketing and communication data that includes Your preferences in receiving marketing from Us and our third parties as well as your communication preferences.
      11. 1.2.11
        Other data needed by Us that has ideas and signs contain values, meanings, messages, data, facts and explanations that We collect or You provide.
  2. 2.
    THE USE OF DATA AND INFORMATION
    1. 2.1
      We manage and use your data and information to:
      1. 2.1.1
        Keeping records and backing up storage (in case of recovery in a disaster).
      2. 2.1.2
        Perform verification and identification to fulfill our internal risk management requirements.
      3. 2.1.3
        Perform analysis for renewal, maintenance and improvement of Our website and/or products.
      4. 2.1.4
        Improve and develop Our website and/or products.
      5. 2.1.5
        Personalize Our website and/or products and make recommendations for marketing purposes.
      6. 2.1.6
        Generate statistical and research data for Our internal needs and archival requirements.
      7. 2.1.7
        Use for other purposes only permitted by the prevailing laws and regulations.
      8. 2.1.8
        Carry out all operational obligations, such as monitoring and analyzing the service and performing audit functions.
      9. 2.1.9
        Correspond with users via electronic mail, SMS, letters, telephone calls or field visits.
      10. 2.1.10
        Identify, detect and prevent fraud, money laundering, terrorism and other criminal activities.
    2. 2.2
      We shall not change, add, reduce personal data and information that We collect from third party services that You have previously given access to Us. This personal data and information is only used for our internal analysis and is not provided to any party, except as provided otherwise in this Privacy Policy.
  3. 3.
    DISCLOSURE OF DATA AND INFORMATION
    We may disclose data and information to third parties as follows:
    1. 3.1
      Our affiliated companies, consist of holding companies, subsidiaries, joint ventures and other entities, whether controlled directly or indirectly by Us.
    2. 3.2
      Companies, organizations or parties specially appointed by Us to help run Our business, including but not limited to information technology management providers, consultants and advisers.
    3. 3.3
      Companies to whom we sell or transfer Our business and Our rights or obligations, or, enter into negotiations for mergers, acquisitions, restructuring and transfer of assets. In the event such transfer or negotiation occurs, the recipient of the transfer may use Your data and information in the same way as Us.
    4. 3.4
      Government agencies or related institutions regulated in the prevailing laws and regulations where We are required to provide information periodically to comply with the laws and regulations of the Republic of Indonesia.
    5. 3.5
      Parties that in Our discretion consider good for the development or expansion of Our website and/or products in ways regulated and permitted by the laws and regulations of the Republic of Indonesia.
  4. 4.
    DATA AND INFORMATION STORAGE
    To protect all data and information that You provide to Us, We use electronic systems and servers with adequate of security. All your access data on Our services including username, login and password details and your access data with third party services including but not limited to account tokens and credential identities will be encrypted by Us. By submitting Your data and information to Our services, You consent to the transfer, storage and processing that occurs in Our services. We will take steps within reasonable limits necessary to ensure that the data and information is treated safely and by the Privacy Policy and prevailing laws and regulations.
  5. 5.
    YOUR RIGHTS
    In certain circumstances, You have the rights based on the prevailing laws and regulations regarding Your data and information. You have the right to do:
    1. 5.1
      Completing, updating and/or correcting errors and/or inaccuracies in the data and information that You provide. We will verify the latest data and information that You provide for such matters.
    2. 5.2
      Allows You to ask Us to end processing, delete and/or destroy data and information based on the circumstances of the nature of Your application with the understanding and acknowledge that Your application to end processing, delete and/or destroy such data and information may be excluded for the benefit of based on the prevailing laws and regulations. The application to end processing, delete and/or destroy data and information may result in termination of Your account or Your contractual relationship and transactions with Us, with all the rights and obligations that must be fulfilled. After receiving a notification to end processing, delete and/or destroy your data and information, We will inform You about the consequences that may occur from the withdrawal, so You can decide whether You still want to end processing, delete and/or destroy the data and information that You have given.
    3. 5.3
      Allows You to withdraw your consent to processing data and information that has been provided to Us, based on the circumstances of Your application with understanding and acknowledging that the request may be exempted for certain purposes based on the prevailing laws and regulations. Withdrawal of this consent may result in termination of Your account or Your contractual relationship and transactions with Us with all the rights and obligations that must be fulfilled. After We receive a notification to withdraw Your consent to processing your data and information, We will inform You about the possible consequences of the withdrawal, so You can decide whether You still want to withdraw the consent You have given.
    4. 5.4
      The implementation of Your rights as referred to in Point 5.2. and 5.3. Shall be submitted through a registered application delivered electronically to us via e-mail [email protected]. We shall follow up and evaluate Your application.
  6. 6.
    COMPENSATION
    We are committed not to trade the data and/or information to any party. We do our best and reasonably that each of Our employees is not involved in buying and selling data and/or information to anyone. We have no responsibility in respect of any loss that You experience in any form including the risk of loss resulting from or related to the data and information whatsoever in the case where there is a failure to protect confidentiality, submission, access, acquisition, processing, storage, use, transfer, including disputes, investigations, audit, law enforcement and any investigative process, which is not proven to be caused by or involving us or Our employees, representatives, attorneys, other affiliates (“Losses”).
    In the event of any breach of confidentiality or failure to protect data, information, or Losses by a third party designated as data and/or information repository, You shall ot sue, request compensation or request any benefit from Us (nor our employees, proxies, representatives, affiliates or Our related parties). However, We reasonably attempt to notify You regarding the breach of confidentiality when We find out about it from the third party.
    Furthermore, We (including Our employees, subsidiaries, affiliates or representatives) shall not respond to claims, demands, requests, statements and/or provide any compensation arising from and/or related to the Losses that You submit. Especially, if without include a factual basis and/or calculation and can be accounted for the real and direct losses that You experience, along with concrete evidence that can be accepted by the relevant judicial institutions, regarding Our mistakes or negligence based on, among other things, Article 164 Het Herziene Indonesisch Regulation, Article 1865, Article 1866 of the Indonesian Civil Code, and Article 5 paragraph 1 of Law Number 11 of 2008 concerning as amended by Law Number 19 of 2016 concerning Information and Electronic Transactions.
  7. 7.
    COOKIES POLICY
    Cookies are small digital files that We store on Your web browser or computer hard drive when You access our website. We use these cookies to store Your account data on our website, besides that We use Google Analytics, where the data obtained from using these features includes, user IP addresses, user device types, and others. We use such data for website development, Our content and advertising. You can choose not to be accessed by the feature by downloading the Google Analytics Opt-Out Add-on in Your web browser.
  8. 8.
    ACKNOWLEDGEMENT AND APPROVAL
    By agreeing to the Privacy Policy, You acknowledge that You have read, understood and agreed to this Privacy Policy and all of its terms. In particular, You agree and consent for Us to collect, use, share, disclose, store, transfer or process your data and information in accordance with this Privacy Policy.
    If that You provide data and information relating to other individuals (for example data and information relating to other parties) to Us, then You represent and guarantee that You have obtained the consent of the individual, and hereby agree on behalf of the individual to, collection, use, disclosure and processing of their data and information by Us and releases Us from the risk of lawsuits from these provisions.
  9. 9.
    CHANGES IN OUR PRIVACY POLICY
    We may revise this Privacy Policy occasionally at Our sole discretion. Suppose there are material changes to this Privacy Policy. In that case, You will be deemed to have accepted the updated Privacy Policy if You continue to use Our website after the new Privacy Policy takes effect.
  10. 10.
    HOW TO CONTACT US
    Should You have any questions about this Privacy Policy or how to exercise your rights as detailed in this Privacy Policy, please contact Us through email [email protected].
Last updated: May 28th 2024